Privacy that’s written to be understood.
When you submit a request, we use your information to respond, coordinate the arrangement details, and provide customer support.
What information we use
- Contact details (like name, email, phone) to follow up.
- Request specifics (date, traveler count, pickup notes) to coordinate availability.
- Optional preferences (like contact method or accessibility notes) to support your needs.
How we use it
- To communicate about your request and confirmation steps.
- To provide customer support related to timing and pickup details.
- To improve clarity and responsiveness for future requests.
We keep your data only as long as needed to handle your request and related support.
Email updates
If you check the consent box on the request form, we’ll email you updates related to your inquiry. You can request to stop emails when you no longer want them.
Questions about your data
If you have questions about how your request details are handled, visit our Support Desk and include the email address you used to submit.